Chris has been working for the last decade, based partly on his own lived experience as a blind person, to identify how the telecoms and related industries can build a more inclusive future by including Accessibility and Inclusive Design criteria into the product development, web and app cycle from scratch.
Chris also works with Monica Paolini on the Inclusively webinar series where industry stakeholders present how they are building a more inclusive business both internally with their workforces but also through their customer experience and product offerings for the consumer and business markets.
Insights on Accessibility
-
Some diverse food for thought around accessibility and inclusion
We continue to explore the topic of Inclusively in telecoms though our Inclusively podcast. Here are my take aways: Importantly, given recent shifts in DEI activity and emphasis, it should be noted that accessibility is a legal requirement as well as being a market opportunity to design inclusively and expand Total Addressable Markets for the…
-
Be My Eyes: Creating a more accessible world with AI
Be My Eyes is a fantastic example of how human volunteers and, now AI, can help blind people interact with the world around them. This is a summary of my discussion with their founder and CTO recorded for Inclusively with Monica Paolini.
-
Diginomica Article for Workplace challenges for the visually-impaired
I was recently interviewed by Cath Everett for her article on how, for people with visual impairments, ensuring tech is usable rather than simply accessible is vital to enable workplace inclusion.
-
The Salesforce culture: building accessibility into base components and products from scratch
Salesforce has built accessibility and inclusive design into its processes, products and services and established an accessibility group at the heart of the business. This is the summary of the Inclusively conversation with Jacqueline Tolisano and Adam Rodenbeck, at Salesforce.
-
Tips on making the telecoms industry more inclusive
At the Mobile Ecosystem Forum Omnichannel event in London, Monica Paolini and I were joined by two special guests to bring even more diversity into the perspectives we are sharing on #Inclusively: Chris McGinley from the Royal College of Art Helen Hamlyn Centre for Design (HHCD) explained that their postgraduate studies include a focus on…
-
AI: the Artificial Eye for the blind
The “Be My Eyes” app now uses ChatGPT for image recognition, helping blind users understand their surroundings.
