Chris has been analysing the global telecoms and related industries for 40 years. His strengths lie in his ability to put the industry into context in its entirety, rather than dealing with its constituent elements and to pragmatically advise on the impact of technological and commercial changes.
In addition to his public commentary, Chris also consults with senior industry players behind closed doors, sharing open and frank perspectives on technology, products & services and strategies.
Insights on Telecoms
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Getting telecoms to think Inclusively
The Inclusively webinar came about through many and varied discussions with @monicapaolini after recognising a major potential shift in how the industry needs to approach designing and implementing its products and services to include everyone beyond the so-called mainstream. The inaugural webinar on October 13th was aimed at getting the issue out there for everyone to discuss, interpret and…
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Another Edge for you to think about: PWD and Omnichannel lessons for the mainstream
Building on the report I wrote earlier in the year and the webinar we ran on People With Disability (PWD) in July, MEF CONNECTS Omnichannel presented an opportunity to take the discussion to another level. We got a lot of enthusiastic interest from telcos and suppliers alike but only Google stepped up to join me on stage to discuss…
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Accessibility and Inclusion: a perspective from Tareq Amin of Rakuten Mobile
We were delighted to welcome Tareq Amin, CEO of Rakuten Mobile and Rakuten Symphony to Inclusively in December. Tareq has pioneered the Rakuten Mobile business, embracing a more open network and software environment and building a mobile operator from scratch. You can see the full discussion between the three of us Senza Fili. It is…
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Including the visually impaired in smart cities – a personal view
As a blind person, there is nothing more frustrating than standing at a bus stop in my native London and have a stream of double-deckers sail by without knowing whether one was mine. As a telecoms analyst of some 30 years, I am equally frustrated that the technology is out there to give me the…
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The Hidden Segment: The World’s Disabled Billion
Available to download now, is my recent report for the Mobile Ecosystem Forum revisiting the business opportunity for the telecoms industry of addressing the Billion People with Disabilities (PWDs) .Here is the opening extract:“The image the mobile industry projects is one of increasingly sophisticated gadgets and ever more impressive networks to support our personal and…
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Education Cuts Both Ways When It Comes to 5G and The Enterprise
Connectivity in the enterprise world used to be about connecting buildings and people. The advent of 5G raises the game to encapsulate every moving and fixed asset in the business. The question is how to best connect those assets and how to leverage that connectedness as part of the business flow. 5G, for the first…
